Our Values

Successful businesses are values driven; they support the vision and shape the culture. They are the essence of the company’s identity; its principles and its beliefs. Core values not only look at what their people do and deliver but how they go about delivering. So shared values provides a framework for how we work together.

Safety

We

  • Take ownership and look out for the safety and well-being of ourselves and others
  • Do the right thing, following processes, procedures and rules
  • Keep things up to date and relevant for all
  • Take environmental issues seriously and take action where we can

We Don't

  • Turn a blind eye, hide mistakes or cut corners
  • Ignore processes and rules

Accountability

We

  • Are reliable and dependable, work hard and do our best to deliver
  • Own up to and learn from mistakes, dealing with problems and putting things right where we can
  • Take responsibility for our performance and actions
  • Focus on targets and ask for help if struggling

We Don't

  • Shirk responsibility or see asking for help as a weakness
  • Take credit for others work or point the finger when things go wrong

Respect & Trust

We

  • Are fair and consistent, treating people as individuals and giving all the same opportunities.
  • Listen to, respect and value others knowledge, views and opinions
  • Are a positive and supportive team player, and have the team’s back
  • Are friendly, professional and polite to everyone

We Don't

  • Tell rather than ask thinking ‘I know best’
  • Work in isolation, obstruct or resist change

Integrity

We

  • Are open, honest and realistic in everything we do
  • Are confidential, trustworthy and trust others
  • Give and receive constructive feedback, saying thanks for a job well done
  • Communicate in a positive, honest and constructive way at all times

We Don't

  • Fail to act on or provide feedback
  • Withhold information or work on a needs to know basis

Excellence

We

  • Consistently deliver high quality and keep high standards
  • Are open to different ways of working to improve things
  • Work with others to solve problems in the right way
  • Are motivated, positive and go the extra mile to deliver

We Don't

  • Accept poor quality, leaving others to fix things
  • Keep doing the same thing even though its not working

Customer Focus

We

  • Include and share information with the appropriate people at the right time – communicating clearly.
  • Have pride in the business and the job we do.
  • Care about the customer and colleague, truly listening to what they need.
  • Are cost conscious, quality driven, shouting up when there’s waste or duplication.

We Don't

  • Fail to act on or provide feedback
  • Withhold information or work on a needs to know basis
Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.